SMS Terms

Last updated: [10.8.2026]

These SMS Terms apply to text messages sent by Meliovit, a service operated by DCVTs .r.o., registered seat Panenska 18, 811 03 Bratislava - Stare Mesta, Slovak Republic, Company ID (ICO): 54 840 937.

1. Program description

Meliovit sends one-time verification codes (OTP) by SMS to users of the Meliovit application for two-factor authentication when they sign in. Messages are sent

only to users who have been granted access to the Meliovit application by their clinical trial site and who have actively enabled SMS two-factor authentication inside the application.

2. Optional service

SMS two-factor authentication is optional. Users who do not wish to receive SMS messages can use an authenticator application instead. Receiving SMS messages is not a condition of accessing the Meliovit application or of participating in a clinical trial.

3. No marketing

We do not send marketing, promotional, or advertising messages through this program.

4. No health information

Our messages contain only a numeric verification code. They do not contain any medical or health information, any product names, any diagnosis, or any dosage instructions.

5. Message Frequency

One message per sign-in attempt.

6. Cost

Message and data rates may apply. Meliovit does not charge you for these messages. Your mobile carrier may charge you according to your plan.

7. How to opt out

Reply STOP to any message to unsubscribe. You will receive one confirmation message and no further messages will be sent. You can also turn SMS twofactor

authentication off at any time in the Meliovit application under Profile - Settings. Opting out does not remove your access to the Meliovit application and does

not affect your participation in your clinical trial. You can continue to sign in using an authenticator application.

8. How to get help

Reply HELP to any message, or contact us at contact@meliovit.com.

9. Carrier liability

Carriers are not liable for delayed or undelivered messages.

10. Privacy

Your mobile phone number and your SMS opt-in consent are never shared with third parties for marketing or promotional purposes. See our Privacy Policy at

https://www.meliovit.com/privacy-policy.

11. Contact

DCVTs .r.o.

Panenska 18, 811 03 Bratislava - Stare Mesta, Slovak Republic

contact@meliovit.com